Privacy Policy

Account Information

We collect the following personal information:

• Email address and name from your Google account (via userinfo.email scope)
• Organization details and role information you provide
• Profile preferences and settings

Google Services Data

When you connect your Google services, we access the following data using these specific scopes:

• Gmail (gmail.readonly scope): We read your email messages, metadata, headers, and attachments to analyze communication patterns, identify business relationships, and extract sales intelligence. This includes sender/recipient information, subject lines, message content, and timestamps.
• Google Calendar (calendar.events.readonly scope): We read your calendar events, meeting information, attendee lists, and scheduling data to understand business relationships and meeting patterns for sales intelligence.

Other Data Sources

• Salesforce: CRM data including accounts, contacts, and opportunities you have access to
• Apollo API: Public company intelligence and contact enrichment data
• News APIs: Public news articles and press releases

Generated Data

• AI-generated intelligence reports and insights derived from your connected data
• Business relationship analysis and sales recommendations
• Account mappings and business profiles
• Usage analytics and system logs

Primary Business Purposes

We use your Google user data solely to provide and improve our sales intelligence application features:

• Generate personalized business intelligence and sales insights from your connected data
• Analyze communication patterns in Gmail to identify business relationships and opportunities
• Analyze Google Calendar events to understand meeting patterns and business relationships
• Provide AI-powered dashboard analytics and recommendations based on your data
• Create news feeds and alerts relevant to your business accounts and prospects

Service Operations

We also use your information for legitimate service operations:

• Maintain and improve our service functionality and user experience
• Provide customer support and technical assistance
• Ensure system security and prevent unauthorized access
• Comply with legal obligations and protect our legal rights

What We Do NOT Do

We explicitly do NOT use your Google user data for:

• Selling your data to third parties
• Targeted advertising or personalized advertisements
• Training AI models for other customers or general purposes
• Credit-worthiness determinations or lending purposes
• Creating databases for resale or providing to information resellers
• Any purpose other than providing or improving our application's functionality

Security Measures

• Encryption: All data is encrypted in transit and at rest
• Authentication: Secure OAuth 2.0 for all third-party integrations
• Access Controls: Role-based access and organization-level data isolation
• Infrastructure: Hosted on secure cloud infrastructure with encrypted PostgreSQL storage

Data Retention and Deletion

We retain your Google user data for the following periods:

• Google user data: Retained only while your account is active and integrations are connected
• AI-generated intelligence: Automatically deleted after 90 days
• News feed items: Automatically deleted after 90 days
• OAuth tokens: Stored securely and automatically refreshed as needed
• Account information: Retained as long as your account is active

Data Deletion: When you disconnect a Google integration or delete your account, we immediately stop accessing that service and delete all associated data within 30 days. You can request immediate data deletion by contacting us at cordell@trysignal.co.

How We Share Google User Data

We share your Google user data only in the following limited circumstances:

• OpenAI API: We send portions of your data to OpenAI's API to generate business intelligence insights and analysis. This data is processed to provide you with sales recommendations and account insights. OpenAI processes this data according to their own privacy policy and data processing terms.
• With Your Consent: We will only share your data with other third parties if you explicitly authorize us to do so.
• For Legal Compliance: We may disclose your information if required by law, court order, or to protect our legal rights and the safety of our users.

Data Sharing Restrictions

We explicitly do NOT share, transfer, or disclose your Google user data:

• To data brokers or information resellers
• For advertising purposes (targeted, personalized, or retargeted advertising)
• For credit-worthiness or lending decisions
• To create databases for sale or commercial purposes
• For training AI models for other customers or general purposes
• For any purpose other than providing or improving our application functionality

Other Services We Use

These services do not receive your Google user data:

• NewsAPI: For retrieving public news articles (no personal data shared)
• Apollo API: For public company intelligence (no personal data shared)
• Salesforce API: For accessing your CRM data (separate authorization required)
• Supabase: For secure PostgreSQL storage with encryption

Access and Control

• Access: View and download your data through your account dashboard
• Correction: Update your account information and preferences
• Deletion: Request deletion of your account and associated data
• Portability: Export your data in machine-readable formats

Integration Management

• Connect and disconnect integrations at any time
• Revoke access tokens through your account settings
• Control which data sources are used for analysis
• Manage followed companies and news preferences

Privacy Questions

If you have questions about this Privacy Policy or our data practices, please contact us through your account dashboard or reach out to our support team.

Policy Changes

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.